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- What are the credit union hours?
- Does the credit union have other locations?
- Why are your rates normally better than a bank?
- Why did the credit union change its name?
- If I make a deposit after 2 PM, when is my money credited?
- Do you make mortgage loans?
- How much money can I borrow?
- How do I set up an automatic deduction from my account?
- Why can’t I get money from the ATM, when I got some yesterday?
- How do I wire funds to the credit union?
Main Office Connection
Lobby Hours
Monday, Tuesday, Thursday: 9:00 am – 5:00 pm
Wednesday: 10:00 am – 5:00 pm
Friday: 9:00 am – 6:00 pm
Drive-thru Hours
Monday – Thursday: 8:00 am – 6:00 pm
Friday: 8:00 am – 7:00 pm
Saturday: 9:00 am – 12:00 pm
Credit Union Mall Connection
Lobby Hours
Monday – Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 12:00 pm
Drive-thru Hours
Monday – Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am – 6 pm
Saturday: 9:00 am – 12:00 pm
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Connects FCU is a member of the nationwide Credit Union Service Center network. You can access your account at any of the service centers and perform most transactions. There are 11 service centers in Virginia, three of which are in Richmond. Visit our
Service Centers section for more information. You can also use other credit unions’ ATMs that display the CU24/CUHERE logos for withdrawals and deposits (if available).
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Credit unions are not-for-profit financial cooperatives. Our Board of Directors are all volunteers and we have other volunteers to help with the operation of the credit union. We also do not have other physical locations that we maintain. These factors keep our expenses lower and we pass the savings on to our members in the form of dividends, lower loan rates and services.
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Changing the name of C&P Telephone Employees Federal Credit Union has been an issue since The C&P Telephone Company was merged with its parent company Bell Atlantic. However, in 1998, new legislation allowed credit unions to grow by adding new companies into their field of membership, thus becoming more diversified. The Board of Directors saw greater importance in changing the credit union name to a name with broader appeal. The credit union will always recognize its roots with C&P Telephone and the communications industry.
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Immediately. However, depending upon the item you present, there may be a hold placed on the funds for a limited time as allowed by law. Also deposits to the ATM have a 24 hour hold to allow for machine balancing and verifications.
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Connects FCU has first and second mortgages available. Personal, consistent service and trust are the foundations of our mortgage offerings. Whether a first time home or looking to refinance, you have connections. The loan department is waiting to quickly and expertly handle your mortgage needs with the friendly, personal service you deserve.
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Our goal at Connects Federal Credit Union is to place you in the best financial position possible. Our lending process is designed to be expedient, thorough and beneficial. We look at your income, compare it to your debts and along with your credit history, determine your loan options. We calculate a “debt-to-income” ratio ($monthly debts ÷ $monthly income) to determine that you can reasonably afford the loan. The debt-to-income ratio should not exceed 45%. With an acceptable ratio, good credit and a steady source of income you should be able to borrow what you need.
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For automatic deduction from checking/draft account – give the company a VOIDED check/draft. Routing and Transit # appears correctly on the bottom of your check/draft. For automatic deduction from savings account, give the company the Connects routing number
2 5 1 0 8 2 1 4 9 and your correct account number/member number. If you have any questions, please call the credit union office.
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Our institution has a $250.00 daily withdrawal limit per member on ATMs. In ATM processing, the “day” is from 6:00 pm to 6:00 pm. If you got $250.00 yesterday after 6:00 pm, you cannot get any more funds from an ATM until after 6:00 pm today.
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Wires to and from Connects FCU are handled through our corporate credit union. You would give the “sending” institution instructions to: credit Virginia League Corporate Federal Credit Union, ABA# 251484323; and further credit Connects FCU, ABA# 251082149; and final credit Your account, state your name, member number and type of account (checking or savings).
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If you have a question for Connects FCU, send us an
email. We will be glad to connect you with the information you need.
